Picking website feedback software for a SaaS site is less about “which tool is best” and more about “which decisions will this feedback unlock, with the least f
Most SaaS teams have tried the “10% off” popup. It works sometimes, but it also teaches visitors to wait for discounts, leaks margin to people who would have pa
Popups can be a clean, high-leverage way to capture leads, collect feedback, or announce a product update. They can also quietly turn into “dark patterns” that
Most teams try to increase form submissions by changing button copy or removing fields. Those help, but there’s a quieter lever that often unlocks surprisingly
Activation problems rarely come from one giant issue. They come from small mismatches between what a new user is trying to do and what your onboarding flow assu
Most SaaS lead scoring models still rely on email clicks and form fills. That works, but it misses the highest-signal behavior: what people do on your site or i
On-site polls are one of the fastest ways to learn what visitors want while they are in the middle of deciding, comparing, or struggling. The catch is that a po
SMS is one of the highest intent channels you can add to a SaaS funnel, but it is also one of the easiest to get wrong. A popup that collects a phone number wit
